Over 40% of the companies that were at the top of Furtune 500 in 2000 were no longer there in 2010
The half-life of a piece of content shared on top social networks Twitter and Facebook is 3 hours. (Half-life is the amount of time it takes content to reach 50% of the clicks it will ever receive).
It is 6 to 7 times more expensive to acquire new customers than it is to keep a current one.
It takes 12 positive experience to make up for one unresolved negative experience.
80% of the top Global internet sites are US-based while 81% of the Global internet population is non-US.